Chat with the Rasmussen Library

Note: Chat will be offline for the break weeks (6/17 - 7/4) and will resume on July 5th, 2017.

Starting July 5th, chat will be available Sunday through Thursday.

Chat Hours

Monday-Thursday

10am-4pm;
5pm-9pm
 CT

Friday Offline
Saturday Offline
Sunday 5pm-9pm CT

Chat Expectations and Guidelines

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Answered By: Jeneen LaSee-Willemssen
Last Updated: Apr 02, 2015     Views: 502

Web Browsers

Here is how to check your web browser's compatability:

  1. Determine what your browser is
    1. Not sure? Visit http://whatbrowser.org
    2. Be sure to use the computer and browser you will use to complete your coursework
  2. Is your browser on the compatible list?
    1. Compatible Browsers:
        1. PCs:
          1. Google Chrome
          2. Firefox
          3. Internet Explorer (IE) 8, 9 or 10
        1. Macs:
          1. Goodle Chrome
          2. Firefox
          3. Safari 5, or 6.0 x
  3. Answer:
      1. Yes:
        1. You’re all set for classes! 
      1. No:
        1. Select one of the compatible browser options from http://whatbrowser.org and download it to your computer. If you’re not comfortable doing that you should call the Personal Support Center (PSC) for help.

 


 

Operating Systems

 

Using a PC?

You should also know that the supported and compatible Windows platforms are:

  • XP
  • Vista
  • 7
  • 8

Don't know which one you are running?

Visit http://windows.microsoft.com/en-us/windows/which-operating-system

Unfortunately mobile browsers, Windows RT, and Chrome Operating System are not compatible. 

Using a Mac?

For Mac, we recommend Lion or newer:

  • Lion
  • Mountain Lion
  • Mavericks

Anything older would not be compatible with the appropriate web browsers (above). For example: Snow Leopard, Leopard, Tiger, Panther, Jaguar, Puma, Cheeta, and Kodiak are not recommended.

Please know that some courses require the use of software that is not Mac compatible. If you use a Mac, you may need to attend a campus, use a PC, or run the software in Windows emulation mode in order to complete some required course activities and assignments.

The PSC can provide you more information on Operating systems or other technical questions.