What is the Personal Support Center (PSC) and how do I contact them?

Who do I contact for technology-related issues and problems?

Answer

The Personal Support Center is available 24/7, 365 days a year!

Personal Support Center can  help you with:

  • Login issues
  • Password issues
  • Software installation**
  • Online course navigation issues
  • Email issues
  • Browser and operating systems issues
  • Assignment submission issues
  • Assignment archive retrieval
  • FTP account setup
  • Textbook shipment
  • eTextbook access
  • Digital course content questions

**If you need help downloading and installing the Microsoft Office suite check out:

Q. Is there a Microsoft Word or Office download for Rasmussen students?

 

To contact the Personal Support Center or PSC, you can:

 

  • Last Updated Jan 23, 2022
  • Views 25378
  • Answered By Kerry Louvier

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Was this helpful? 12 4

Comments (2)

  1. I believe having the service available for 24/7 will be beneficial.
    by Selena O. Herring on Mar 13, 2016
  2. I feel that having this service available 24/7 will be very helpful for students that complete homework during the night hours.
    by Gina on Sep 01, 2017

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This service is reserved for Rasmussen students, faculty, and staff. You can expect a prompt response, Monday through Friday, 8:00 AM-4:00 PM Central Time (by the next business day on weekends and holidays).

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How can I find my course textbook?

You can expect a prompt response, Monday through Friday, 8:00 AM-4:00 PM Central Time (by the next business day on weekends and holidays).

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