What is the Personal Support Center (PSC) and how do I contact them?
Who do I contact for technology-related issues and problems?
Answer
The Personal Support Center is available 24/7, 365 days a year!
Personal Support Center can help you with:
- Login issues
- Password issues
- Software installation**
- Online course navigation issues
- Email issues
- Browser and operating systems issues
- Assignment submission issues
- Assignment archive retrieval
- FTP account setup
- Textbook shipment
- eTextbook access
- Digital course content questions
**If you need help downloading and installing the Microsoft Office suite check out:
Q. Is there a Microsoft Word or Office download for Rasmussen students?
To contact the Personal Support Center or PSC, you can:
- Call: (866) 693-2211
- Email: help@personalsupportcenter.com
- Chat on the Student Portal and in Blackboard Learn. Look for this button:
Comments (2)
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I believe having the service available for 24/7 will be beneficial.
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I feel that having this service available 24/7 will be very helpful for students that complete homework during the night hours.
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This service is reserved for Rasmussen students, faculty, and staff. You can expect a prompt response, Monday through Friday, 8:00 AM-4:00 PM Central Time (by the next business day on weekends and holidays).