Microsoft Teams: My course is not syncing with Microsoft Teams. What can I do?
Answer
After enabling Microsoft Teams in your course, it may take a few moments for your course to fully sync. However, should the issue persist, it could be due to a computer setting.
If you have 3rd party cookies disabled on your system, it could prevent proper syncing. 3rd party cookies are known to break LTI (Learning Tools Interoperability) and UEF (Ultra Extension Framework) apps in Blackboard. Since the Enable Teams link is added via UEF, 3rd party cookies must be enabled to allow for syncing to occur.
To test if 3rd party cookies are enabled on your system, please visit the site, Are Third-Party cookies enabled? This site will automatically provide a Yes or No answer along with an explanation on how to enable or disable 3rd party cookies.
If this does not resolve your issue, please contact Classroom IT Support for resolution:
- Call: (866) 693-2211
- Email: ClassroomSupport@rasmussen.edu
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