FAQS

Creating folders in your email will help you stay organized and find what you need quickly! The longer your email is active, the more messages you will have to sift through to find what you need. Appropriately named folders help you know where to put things so you can access them whenever required. 

For example, you can create a folder for a specific course, for all messages from a particular person (advisor or instructor), or for all messages related to your Financial Aid. Below are titles of common folders students create to stay organized. 

• Advisor
• Course Name/Instructor Name
• Library and Learning Services Resources
• Financial Aid
• Career Services
• Books
• Classroom IT Support

Create a new folder

1. At the bottom of the folder list, select New folder.
2. In the new folder box, enter a name for the folder and then press Enter.

Create a new subfolder

1. In the folder pane, right-click the folder to which you want to add a subfolder.
2. Select Create new subfolder.
3. In the new folder box, enter a name for the folder and press Enter.

Favorites

In Outlook on the web, the Favorites folder automatically includes these folders: Inbox, Sent Items, and Deleted Items. You can add folders to Favorites to make it easier to keep track of the folders that are most important to you. Adding a folder to Favorites doesn’t move the folder, but instead creates a link to it. Folders added to Favorites are still in your personal folder.

• To add a folder to Favorites, right-click the folder under your personal folder, and select Add to Favorites.
• To reorganize folders in Favorites, choose a folder and drag it to a new position in the folder hierarchy. Or right-click a folder and then select Move up in list or Move down in list.
• To remove a folder, right-click the folder you want to remove from Favorites and select Remove from Favorites. This action only removes the link to the folder; the folder is still in your personal folder.

For more information on managing your folders in SMAIL, please visit Working with Message Folders in Outlook on the Web. 

Organizing Tips

• If you are just starting to organize your email, set aside an hour or so to get started.
• Create your folders and then sort appropriate emails into those folders.
• Each day, review the emails in your inbox. 
• Keep emails in your inbox that you need to address.
• Sort your email into your folder only after you do what you need to do with that email.
• Items remaining in your inbox will serve as a reminder when viewing Outlook.