Q. What are the Expectations for Students who use the Library Chat?


By using online chat you acknowledge that you have read and understand the Rasmussen University Library Chat Expectations listed below.

Expectations for Library Chat

The mission of the Rasmussen University Library is to cultivate life-long learners who are prepared to thrive in a diverse and digital society. In order to provide the best possible service, please keep the following expectations in mind when using the library chat service.

Expectations and Conduct

The chat service is intended only for students, faculty, and staff at Rasmussen University. 

Per Rasmussen University's Conduct/Dismissal Policy, "Students are expected to conduct themselves with the same standards of behavior as are expected in the workplace and community at large." Please:

  • Refrain from using harassing or obscene language.
  • Refrain from spamming or posting inappropriate materials.
  • Use emoticons only when appropriate or necessary.
  • Hold yourself responsible for academic integrity and ethical behavior.


The Library Chat service may provide help with the following:

  • Identifying topics and sources for research;
  • Guidance and information about elements of a research paper;
  • APA formatting and citation guidelines; and
  • Using the online library.

Services not provided include, but are not limited to:

  • Paper review and in-depth writing help;
  • Technical assistance relating to textbooks and computer problems; and
  • Specific answers to homework assignments.

If you require help with any of the services not provided by chat please use the following links to connect with the appropriate resource:

  • Last Updated Feb 26, 2021
  • Views 10104
  • Answered By Sara Fillbrandt, Digital Services Librarian

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Comments (2)

  1. Thank you. Very helpful tool.
    by Lezlie on Jan 22, 2018
  2. Thank You! I am looking forward to using this tool.
    by Morgan Williams on Apr 24, 2019

Contact Us

Online Library Chat Hours
Monday-Thursday 12pm - 8pm CT
Friday-Saturday Offline
Sunday 4pm - 8pm CT
Chat Expectations and Guidelines