Chat with the Rasmussen Library

Note: Chat will be offline for the break weeks (6/17 - 7/4) and will resume on July 5th, 2017.

Starting July 5th, chat will be available Sunday through Thursday.

Chat Hours



Friday Offline
Saturday Offline
Sunday 5pm-9pm CT

Chat Expectations and Guidelines

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Answered By: Jeneen LaSee-Willemssen
Last Updated: May 24, 2017     Views: 350

If you need to upgrade your account, follow these instructions:

1. Add and to your student smail email contact list;

2. Log out from your individual account                       

3. Go to and log in with account again.

If prompted, click Apply the access code, and enter the access code on the page that follows.  You can find the access code here.

4. Check your email (Inbox and spam folder) for a confirmation email and click the link inside. It will redirect you to the right page where account will be upgraded.