Chat with a Librarian

Please note that Chat will not be available in observance of the Memorial Day holiday weekend. Normal chat hours will resume on Tuesday, May 30th.

Chat Hours



Friday 10am-4pm CT
Saturday 11am-3pm CT
Sunday 5pm-9pm CT

Chat Expectations and Guidelines

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Answered By: Jeneen LaSee-Willemssen
Last Updated: May 24, 2017     Views: 314

If you need to upgrade your account, follow these instructions:

1. Add and to your student smail email contact list;

2. Log out from your individual account                       

3. Go to and log in with account again.

If prompted, click Apply the access code, and enter the access code on the page that follows.  You can find the access code here.

4. Check your email (Inbox and spam folder) for a confirmation email and click the link inside. It will redirect you to the right page where account will be upgraded.