Chat with the Rasmussen Library

Note: Chat will be offline for the break weeks (6/17 - 7/4) and will resume on July 5th, 2017.

Starting July 5th, chat will be available Sunday through Thursday.

Chat Hours

Monday-Thursday

10am-4pm;
5pm-9pm
 CT

Friday Offline
Saturday Offline
Sunday 5pm-9pm CT

Chat Expectations and Guidelines

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Answered By: Jeneen LaSee-Willemssen
Last Updated: Mar 29, 2016     Views: 1999

If you need to view your eTextbooks offline using the apps for Windows or Mac or the mobile apps (iOS, Android, Kindle Fire), you will need to do the following:

  1. Go to https://support.vitalsource.com/hc/en-us/articles/201344733-Bookshelf-Download-Options and choose the correct application for your device.
     
  2. After you download the application, open it.
     
  3. At the sign in prompt, sign in with your Rasmussen smail address and password.
  4. After you sign in, you will be prompted to begin downloading your books. Choose to download now, and double-click the title you want to download and accept the terms in the dialogue box. Your download should begin.

NOTE: Do NOT create a new account! If you create a new account, you will not be able to view your eTextbooks! Your existing migrated account contains your eTextbooks and you will need to use that login to access them on the downloadable platforms. If you do end up creating a new account, you will need to contact the Personal Support Center to have your accounts merged together.