Chat with the Rasmussen Library

Chat Hours

Monday-Thursday

12pm-8pm CT

Friday Offline
Saturday Offline
Sunday 4pm-8pm CT

Chat Expectations and Guidelines

Submit a Question

Submit Your Question
Your Info
Fields marked with * are required.

Answered By: Sara Fillbrandt, Digital Services Librarian
Last Updated: Nov 02, 2018     Views: 7

If the content of Bates' Physical Examination Videos isn't displaying properly in your Internet Explorer browser, follow the following steps to troubleshoot:

  1. Make sure you're running the most recent version of Internet Explorer
  2. Open the webpage: https://guides.rasmussen.edu/bates
  3. Open the Tools menu
  4. Click 'Compatibility View Settings'
  5. Uncheck the box that reads "Display intranet sites in Compatibility View"
  6. The content should now display properly - you may need to refresh the page or close the browser window and reopen it again.