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Answered By: Kristie Keuntjes
Last Updated: Jun 08, 2016     Views: 306

It is important to note that course mail and student email (SMAIL) are not the same thing.  SMAIL can be used to communicate with anyone.  Course mail is used for communication within your online class only.  If you are only checking course mail, you are going to miss out on very important information from the college.

Let's take a look at how to use course mail in your online courses.


Step One

Log into the online course platform and select the course in which you want to read and send course mail.


Step Two

Click Course Messages on the left-hand side of the screen.


Step Three

You are now in the Course Messages section of your online course.  Next, you will click Inbox.


Step Four

You are now viewing your course mail inbox for the course you selected.  From here, you can read any messages that have been sent to you and compose a course email to a fellow student enrolled in this course or to your instructor. 

In order to read a message, you can click on the subject of the message.


Step Five

Once you have opened and read your email, you have the ability to Reply to the sender, Reply All (if the email is sent to more than one person), or Forward the message.  Remember, course mail can only be used to communicate with students enrolled in this course or your instructor.

Let’s take a look and see what happens when you click Reply.


Step Six

When you click reply, you must choose Reply to Sender or Reply all.  When you make your selection, a new message is opened and is automatically addressed to the sender of the original email.  Your subject line is also automatically populated. 


Step Seven

You will type your response in the body of the email – remember to proofread and use professional language!

You may notice that there are not many options for your message like attaching.  In order to see these options, click on the downward arrow on the right-hand side of the screen.


Step Eight

You should now see many different options you have in your message.  Take the time to explore what each feature does – there are so many options!

Once you have reviewed your message and you are ready to send, you will click the Submit button at the bottom of the page.


Step Nine

When you send your reply, you will be directed back to the original email.  In order to get back to your Inbox, click OK at the bottom of the screen.


Step Ten

Now that we know how to read and reply to a message in our inbox, let’s talk about how to compose a new message.

If you want to compose a new message to send to a classmate or your instructor, you will click Create Message  at the top of your screen.


Step Eleven

You have now opened a blank message to send.  First, you will want to select to whom you are writing the message.  In order to choose your recipient, click the To button at the top of the page.  This will bring up a list of all instructors and students in your course.  Select to whom you wish to write your message and click the forward arrow to add them to Recipients box.


Step Twelve

Your recipient’s name should now appear in the Recipients box.

Next, you will want to write the subject for your message in the Subject field – remember to spell check!

Now it’s time to compose your message in the body portion of your message.  Again, remember to use professional language and spell check!

Just like in your reply message, you have the ability to add features to your message.

When you are ready to send your message, click the Submit button at the bottom of the screen.  You will once again be redirected to your inbox.